How does the bike booking work?
Bikes must be booked in advance via the Club La Santa app or in Sports Booking. It is not possible to get a bike from the Bike centre without a pre-existing booking.
Our free bikes are available in three times slots during the day:
- 08.30 – 11.30
- 12.00 – 15.00
- 15.30 – 18.30
To ensure you get a bike, it is recommended that you book two days in advance. If bikes are still available, it is possible to book a bike once a time slot has already started but remember that the bike must be returned at the latest 15 minutes before the time slot ends. If the bike is available, you can book the next time slot and keep the bike for longer. You can combine two or three time slots for a longer bike ride.
During your bike booking, you will be restricted from booking other activities. Even after returning your bike, you will be restricted until the end of the time slot. An exclusive feature of bike bookings is that it is possible cancel your booking during the time slot if you come back earlier. Then you can make other bookings and get your points back.
Bikes must be returned 15 minutes before your booking time ends. If bikes are not returned on time, you can be deducted points for the rest of your stay.
You must prove your booking to the bike centre staff when collecting your bike. You can do this on your smartphone or tablet by showing your booking in the app. If you booked in Sports Booking, you will need a print-out of your reservation.
If you want a bike for several days, we recommend that you rent one of our high-quality carbon bikes. These bikes can be booked and payed for via our website before arrival, or you can book via the Sport section in the app once you are onsite.
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